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    Capable & well- Prepared people

    We make sure that the people helping our customers are really well prepared. They undergo intensive training, a long mentorship period, and get frequent feedback.

    24/7 Guru Support

    Our custom control panel to use and removes the headache

    Up To 20X Faster Turbo

    Our custom control panel to use and removes the headache

    Features of Premium Support

    We are uniquely positioned to offer the best web hosting affiliate program

    Freedom of Choice

    Ample cloud hosting flexibility with 5 industry-leading

    Good Performance

    Add social networking right into WordPress site.

    24/7 Expert Support

    Easily eCommerce functionality to site with woocommerce

    Simplicity

    Makes it easy for your visitors to email you from your site!

    Support - Frequently Asked Questions

    How do I contact support?

    You can reach our support team via the contact form, email, or live chat on our website. We're here to help 24/7 at Hostaffin.
    We typically respond within 15 minutes for live chat and within 1 hour for email tickets.
    Yes, our support is available 24/7, including weekends and public holidays.
    We offer limited guidance for third-party scripts, but our team can try to point you in the right direction or recommend trusted resources.
    If you feel your issue hasn't been resolved properly, you can request escalation by replying to your support ticket and marking it as "Urgent".
    Absolutely! Our support team speaks both English and Bangla fluently for your convenience.
    You can track all your support tickets in your client dashboard after logging into your Hostaffin account.

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