1. GOVERNING LAW

All services provided by Hostaffin and all legal relations between the Company and its Customers shall be governed by, and construed in accordance with, the laws of the People's Republic of Bangladesh, without regard to its conflict of law principles.

This includes, but is not limited to, the Contract Act 1872, the Information and Communication Technology (ICT) Act 2006, and the Digital Security Act 2018 (where applicable).

2. DISPUTE RESOLUTION (ARBITRATION)

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, including the validity, invalidity, breach, or termination thereof, the parties shall first attempt to resolve the matter through good-faith negotiations.

If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be referred to and finally resolved by Arbitration in accordance with the Arbitration Act 2001 of Bangladesh. The seat of arbitration shall be Dhaka, Bangladesh. The language of the arbitration shall be English.

3. INTERNATIONAL FALLBACK

For international customers, if arbitration in Bangladesh is deemed unenforceable by a court of competent jurisdiction, the parties agree that the dispute shall be submitted to the Singapore International Arbitration Centre (SIAC) for resolution in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force.

4. WAIVER OF CLASS ACTION

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE IN ANY FORUM WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR HOSTAFFIN WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

5. LIMITATION ON FILING CLAIMS

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

6. SEVERABILITY

If any provision of this Jurisdiction & Governing Law clause is found to be invalid or unenforceable by a court or arbitral tribunal of competent jurisdiction, the remaining provisions shall remain in full force and effect.

7. CONTACT

For legal notices or service of process, please contact [email protected].